Help & Support

Tickets can be transferred or cancelled up to 48 hours before the event starts. Go to your Bookings page, select the event, and choose either "Transfer" or "Cancel". Refund policies vary by event organizer.

Once purchased, your tickets are available in the "My Bookings" section of your account. You will also receive a confirmation email with a PDF attachment containing your QR code.

If an organizer cancels an event, you will receive a full refund automatically to your original payment method within 5-7 business days. We will notify you via email and SMS.

Yes, you can update your email address in your Account Settings. For security reasons, you will need to verify the change via a link sent to your new email.